SHIPPING & RETURN
Shipping & Delivery
. Welcome to India's favorite online pet supplies service. What we bring at your doorstep is only the very best in Pet's Daily Nutrition and Care, plus everything else that concerns your beloved furry pals. Simply, choose your pet's favorite brands, place an order and we will make them appear at your doorstep in no time
Return Policy
How can place a replacement request on petskingdom.in? You can apply for replacement within 10 days of the delivery. For raising a replacement request due to any reason, you just need to call us along with the details of your product. Once the replacement request is made, we will initiate the process and ensure that replacement is made at the earliest. Please ensure that the product is unused, no damaged, with the original packaging and has receipt or invoice with it. *Please note that replacement will be made only after thoroughly investigating the reason for which you want to replace the product. If I am not satisfied with the quality of the product. Can I get it replaced? This can’t be generalized. Since petskingdom.in is dealing mainly with pet food and other pet accessories, it is expected from you that you are placing your order after carrying out thorough research. Still, if you raise a request for return or replacement if you are not satisfied with the quality of product; our quality team will cross-check with the thorough quality inspection methods. If our team finds that your request is genuine and replacement can be made, it will be processed at the earliest. I have requested a replacement, when will I receive it? Once you have raised a replacement request, our team will investigate to check whether the product is eligible for replacement or not. Once confirmed, replacement process will be initiated soon. We will notify you regarding the same via E-mail or SMS. The next expected delivery date will be mentioned in the E-mail/SMS. Keeping in mind the value of your precious time, we try to replace the product in the minimum time period possible. You can call our customer support for further assistance.
Tracking your Order
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Cancellation
How can place a cancellation request on Petskingdom.in? Cancellation requests can be raised only before the time we dispatch your order. Once your product has been dispatched, you can’t make a request for cancellation. If you wish to cancel your order, you can simply call our customer support and ask them to cancellation by providing the required details. Once we receive cancellation request, we will refund any prepaid amount according to our Refund Policy. My order was cancelled by Petskingdom.in. Why? We deeply regret the inconvenience caused due the cancellation of order. The following reasons may be after the cancellation of your product: 1.The product was not available with us. 2.There was inaccuracy in pricing. 3.Credit/Debit card information provided by you was not enough or was not accurate. We will inform you about the cancellation of the order via E-mail and SMS if your order has been cancelled. Our team will contact you for additional information if the order is cancelled due to inaccurate or less information from your side
Privacy Policy
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